At Helvetii AI GmbH ('Helvetii', 'we', 'us'), we take data protection seriously. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in conjunction with your access to and use of our website and services.

We process your data in accordance with the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the European General Data Protection Regulation (GDPR).

1. Data Controller

The responsible party (Controller) for data processing under this policy is:

Helvetii AI GmbH

Dufourstrasse 49

8008 Zürich, Switzerland

support@helvetii.ai

2. Information We Collect

We collect information in three categories:

Information you provide: Account information (name, email, organization), payment details, and support communications.
Information automatically collected: Usage data, IP addresses, device information, and cookies required for the operation of our service.
Document Data: Content from documents you upload for processing. We process this data strictly for the purpose of providing our services to you.

3. How We Use Information

We use your information to:

Provide, maintain, and optimize our AI document processing services.
Process transactions and manage user accounts.
Respond to support requests and inquiries.
Send administrative information, such as updates, security alerts, and technical notices.
Comply with legal obligations in Switzerland and other jurisdictions where we operate.

5. International Data Transfers

We primarily process data within Switzerland and the European Economic Area (EEA). However, some of our service providers may process data in the United States or other countries.

If we transfer data to countries without an adequate level of data protection recognized by the Swiss Federal Data Protection and Information Commissioner (FDPIC), we ensure compliance through appropriate safeguards, such as Standard Contractual Clauses (SCCs) or relying on the Swiss-U.S. Data Privacy Framework.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access. These measures are regularly reviewed and updated.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for the strict purpose of satisfying any legal, accounting, or reporting requirements. Document data processed via our API is retained only for the duration of the processing cycle unless otherwise configured by mutual agreement.

8. Your Rights

Under the nFADP and GDPR, you have the following rights:

Right to access: You can request a copy of your personal data.
Right to rectification: You can request correction of inaccurate data.
Right to deletion: You can request deletion of your data, subject to legal retention obligations.
Right to restrict processing: You can ask us to suspend processing of your data.
Right to data portability: You can request to receive your personal data in a structured, commonly used, machine-readable format.
Right to object: You can object to processing of your personal data based on legitimate interests.
Right to withdraw consent: Where processing is based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us at support@helvetii.ai. We will respond to your request within 30 days.

9. Changes to this Policy

We may update this privacy policy from time to time. The current version published on our website shall apply.

10. Contact & Impressum

If you have questions about this privacy policy or our data practices, please contact us:

Helvetii AI GmbH
Dufourstrasse 49
8008 Zürich, Switzerland
Email: support@helvetii.ai

Privacy Policy